PARENTAL CONSENT
Last Updated : October 29, 2026
IMPORTANT FOR PARENTS AND GUARDIANS
This page explains how RollStrong protects children under 13 and what rights you have as a parent or legal guardian. We comply with the Children's Online Privacy Protection Act (COPPA) and similar international laws to ensure your child's safety and privacy.
At RollStrong, we value the privacy and safety of young athletes.
This Parental Consent Policy explains how we collect, use, and protect information for users under the age of 13 who use RollStrong Kids. It also outlines your rights as a parent or legal guardian to control your child's information.
By allowing your child to use RollStrong Kids, you agree to the terms of this policy.
1. Purpose of This Policy
RollStrong is committed to protecting the privacy of children. This Parental Consent Policy is designed to:
-
Inform you about what information we collect from children under 13
-
Explain how we use and protect that information
-
Describe the consent process for creating a child's account
-
Detail your rights as a parent or guardian
-
Provide clear instructions on how to manage or delete your child's account
We comply with:
-
COPPA (Children's Online Privacy Protection Act) - United States
-
GDPR-K (General Data Protection Regulation for children) - European Union
-
Apple App Store Guidelines - Kids Category requirements
-
Google Play Family Policy - Children's app requirement
2. Age Requirements
RollStrong has different requirements based on age:
Under 7 yearsNot permitted to use RollStrongN/A
7-9 yearsRequires verified parental consentRollStrong Kids
10-13 yearsRequires verified parental consentRollStrong Pre-Teen
14+ yearsCan create account independentlyRollStrong Adult
Important: Children under 13 cannot use RollStrong without your explicit approval as a parent or legal guardian.
3. How the Consent Process Works
We've designed a simple, transparent process to obtain your consent before your child can use RollStrong:
Step 1: Your Child Begins Signup
Your child creates an account with their name, email, and password. They verify their email address.
Step 2: Your Child Selects Their Age
During onboarding, your child selects their age group (7-9 or 10-13). This triggers the parental consent requirement.
Step 3: We Request Your Email
Your child is asked to provide your (parent/guardian) email address. The app explains that you'll need to approve before they can continue.
Step 4: You Receive an Email
We send you a detailed email explaining:
-
What RollStrong is and what your child wants to use it for
-
Exactly what information we collect from children
-
How we use and protect that information
-
Your rights as a parent
-
Links to our Privacy Policy and Terms & Conditions
Step 5: You Review and Approve
Click the approval link in the email. You'll be taken to a webpage where you must:
-
Confirm you are the parent or legal guardian
-
Review what data we collect
-
Agree to let your child use RollStrong
-
Click "Approve"
Step 6: Your Child's Account is Activated
Once you approve, your child can log back in and complete their account setup. They can then choose a subscription plan and start using RollStrong.
Important Notes About the Process
-
Time Delay: There's a built-in delay between request and approval to ensure real parents review the request
-
Email Verification: Your child cannot access the app until you approve
-
Link Expiration: Approval links expire after 24 hours for security
-
Resend Option: If you don't receive the email, your child can request it be resent
4. Information We Collect from Children
We only collect the minimum information necessary to provide your child with a safe, personalized fitness experience.
What We DO Collect:
-
First name or nickname – So we can personalize their experience
-
Age group (7-9 or 10-13) – To provide age-appropriate workouts (we do NOT collect exact birthdate)
-
Email address – For account login and essential communications
-
Your (parent) email – To communicate with you about their account
-
Workout progress – Which exercises they complete, duration, and streaks
-
Training preferences – Experience level, goals, and equipment availability
-
Achievements and badges – To motivate and reward progress
-
Device information – Device type and OS version (for technical support)
What We DO NOT Collect:
-
Home address or physical location
-
Phone numbers
-
Exact birthdate or social security number
-
Photos or videos of your child
-
GPS location or tracking data
-
Contact lists or friends
-
Social media accounts or credentials
-
Precise geolocation
-
Audio or voice recordings
Data Collection Summary Table:
Data TypeExampleWhy We Need It
Basic ProfileName: "Alex", Age Group: "10-13"Account setup and personalization
Login InfoEmail and password (encrypted)Secure account access
Workout DataCompleted 10 push-ups, 3-day streakTrack progress and achievements
PreferencesExperience: Beginner, Goal: StrengthPersonalized workout recommendations
TechnicalDevice: iPhone 14, iOS 17App functionality and bug fixes
5. How We Use Your Child's Information
We use the information we collect from children only for the following purposes:
Allowed Uses:
-
Personalize workouts – Provide age-appropriate exercises and programs
-
Track progress – Show achievements, streaks, and improvements
-
Ensure safety – Maintain account security and platform safety
-
Improve the app – Fix bugs and develop new features (using anonymized data)
-
Essential communications – Send account notifications (to parent email)
-
Comply with laws – Meet legal obligations
What We NEVER Do:
-
No advertising or marketing to children
-
No selling or renting your child's data
-
No third-party tracking for advertising purposes
-
No behavioral profiling for commercial purposes
-
No sharing with social media platforms
-
No public disclosure of your child's information
YOUR CHILD'S DATA IS PROTECTED
We treat children's data with the highest level of care and protection. We never use it for commercial purposes or share it with third parties for marketing.
6. Your Responsibilities as a Parent
By providing consent for your child to use RollStrong, you agree to:
-
Supervise your child's use of the app and ensure they use it safely
-
Monitor your email for communications from RollStrong about your child's account
-
Ensure your child follows our Terms & Conditions
-
Safeguard your email account (since consent verification is sent to your email)
-
Review subscription charges if you choose a paid plan (via App Store or Play Store)
-
Consult a physician before your child starts any new fitness program
-
Teach your child about online safety and privacy
PARENTING TIP
We recommend setting up RollStrong together with your child. Review the exercises, set goals together, and check in on their progress regularly. This creates a positive, supervised experience.
8. Data Protection and Security
We take children's data privacy extremely seriously and implement robust security measures:
Technical Safeguards:
-
Encryption: All data is encrypted in transit (SSL/TLS) and at rest
-
Secure servers: Data is stored on secure cloud servers with restricted access
-
Password protection: Passwords are hashed and never stored in plain text
-
Regular security audits: We continuously review and update our security practices
-
Access controls: Only authorized personnel can access children's data on a need-to-know basis
Organizational Safeguards:
-
Employee training: Staff are trained on COPPA compliance and children's privacy
-
Data minimization: We collect only what's necessary
-
Limited retention: Data is deleted when accounts are closed
-
No third-party sharing: We don't sell or rent children's data
9. Managing Your Child's Subscription
RollStrong offers subscription plans for children's accounts. Here's what you need to know:
Subscription Details:
-
Billing: All subscriptions are billed through Apple App Store or Google Play Store
-
Parent Control: Parents must approve all subscription purchases (via app store settings)
-
Plans: Monthly or yearly options available
-
Auto-Renewal: Subscriptions renew automatically unless canceled
How to Manage Subscriptions:
For iOS (iPhone/iPad):
-
Open the App Store app
-
Tap your profile icon (top right)
-
Tap Subscriptions
-
Select RollStrong
-
Manage or cancel as needed
For Android:
-
Open the Google Play Store app
-
Tap your profile icon (top right)
-
Tap Payments & Subscriptions → Subscriptions
-
Select RollStrong
-
Manage or cancel as needed
Important: Canceling the subscription does not delete your child's account. To delete the account and data, see section 6 above.
10. Frequently Asked Questions (for Parents)
Q: Can my child use RollStrong without my permission?
No. Children under 13 cannot access RollStrong features without verified parental consent. If your child enters their age as under 13, the app will require your email approval before they can use it.
Q: What if I didn't approve but my child is using the app?
If your child is using RollStrong without your knowledge, they may have:
-
Used a different age (14+) during signup
-
Used your email without your permission
What to do: Contact us immediately at support@rollstrongapp.com and we will deactivate the account and delete all data.
Q: How do I know if my child's data is safe?
We use industry-standard security measures including encryption, secure servers, and limited data access. However, we also recommend:
-
Help your child create a strong password
-
Don't share account credentials
-
Log out on shared devices
-
Monitor your child's app usage
Q: Can other users see my child's information?
No. RollStrong does not have social features, friend lists, or public profiles. Your child's workout data and progress are completely private and visible only to them (and you, upon request).
Q: Does RollStrong show ads to children?
No. RollStrong does not display any third-party advertisements to children or adults. The app is subscription-based with no ads.
Q: Can I monitor my child's workout progress?
Yes! You can request a progress report at any time by contacting us. You can also ask your child to show you their achievements and streaks in the app. We encourage parents to work out together with their children!
Q: What happens if I revoke consent?
If you revoke consent, we will immediately:
-
Deactivate your child's account
-
Stop collecting any further data
-
Delete your child's data within 30 days
Your child will no longer be able to access RollStrong.
Q: Is RollStrong safe for my child?
RollStrong provides age-appropriate, bodyweight-based fitness programs designed for children. However, we recommend:
-
Consult your pediatrician before your child starts any new fitness program
-
Supervise your child's workouts, especially if they're new to exercise
-
Ensure proper form to prevent injury
-
Monitor intensity – children should enjoy exercise, not overdo it
Q: How long do you keep my child's data?
We keep your child's data only as long as their account is active. When you delete the account or revoke consent, we delete all data within 30 days (except what we're legally required to retain).
Q: Can I transfer my child's account to the adult program when they turn 13?
Yes! When your child turns 13, you can contact us to transition their account to the standard RollStrong program (14+). Their workout history and progress will be preserved.
11. Changes to This Policy
We may update this Parental Consent Policy from time to time. When we do:
-
We'll update the "Last Updated" date at the top
-
We'll notify you via email if changes are significant
-
We'll post the new policy on our website
If changes require new consent, we'll obtain your approval again before continuing to collect information from your child.
12. Contact Us
If you have any questions, concerns, or requests regarding this Parental Consent Policy or your child's account, please contact us:
Email: support@rollstrongapp.com
For COPPA-related requests, include: "COPPA Request" or "Parental Rights" in the subject line
Website: rollstrongapp.com
Related Policies:
Response Time: We typically respond within 24-48 hours.
YOUR CHILD'S SAFETY IS OUR PRIORITY
We're committed to providing a safe, secure, and positive experience for young athletes. If you ever have concerns about your child's privacy or safety while using RollStrong, please don't hesitate to contact us immediately.
© 2025 RollStrong. All Rights Reserved.
1. Purpose of This Policy
RollStrong is committed to protecting the privacy of children. This Parental Consent Policy is designed to:
-
Inform you about what information we collect from children under 13
-
Explain how we use and protect that information
-
Describe the consent process for creating a child's account
-
Detail your rights as a parent or guardian
-
Provide clear instructions on how to manage or delete your child's account
We comply with:
-
COPPA (Children's Online Privacy Protection Act) - United States
-
GDPR-K (General Data Protection Regulation for children) - European Union
-
Apple App Store Guidelines - Kids Category requirements
-
Google Play Family Policy - Children's app requirements
2. Age Requirements
RollStrong has different requirements based on age:
Under 7 years: Not permitted to use RollStrong - N/A
7-9 years: Requires verified parental consent - RollStrong Kids
10-13 years: Requires verified parental consent - RollStrong Pre-Teen
14+ years: Can create account independently - RollStrong Adult
Important: Children under 13 cannot use RollStrong without your explicit approval as a parent or legal guardian.
3. How the Consent Process Works
We've designed a simple, transparent process to obtain your consent before your child can use RollStrong:
Step 1: Your Child Begins Signup
Your child creates an account with their name, email, and password. They verify their email address.
Step 2: Your Child Selects Their Age
During onboarding, your child selects their age group (7-9 or 10-13). This triggers the parental consent requirement.
Step 3: We Request Your Email
Your child is asked to provide your (parent/guardian) email address. The app explains that you'll need to approve before they can continue.
Step 4: You Receive an Email
We send you a detailed email explaining:
-
What RollStrong is and what your child wants to use it for
-
Exactly what information we collect from children
-
How we use and protect that information
-
Your rights as a parent
-
Links to our Privacy Policy and Terms & Conditions
Step 5: You Review and Approve
Click the approval link in the email. You'll be taken to a webpage where you must:
-
Confirm you are the parent or legal guardian
-
Review what data we collect
-
Agree to let your child use RollStrong
-
Click "Approve"
Step 6: Your Child's Account is Activated
Once you approve, your child can log back in and complete their account setup. They can then choose a subscription plan and start using RollStrong.
Important Notes About the Process
-
Time Delay: There's a built-in delay between request and approval to ensure real parents review the request
-
Email Verification: Your child cannot access the app until you approve
-
Link Expiration: Approval links expire after 24 hours for security
-
Resend Option: If you don't receive the email, your child can request it be resent
4. Information We Collect from Children
We only collect the minimum information necessary to provide your child with a safe, personalized fitness experience.
What We DO Collect:
-
First name or nickname – So we can personalize their experience
-
Age group (7-9 or 10-13) – To provide age-appropriate workouts (we do NOT collect exact birthdate)
-
Email address – For account login and essential communications
-
Your (parent) email – To communicate with you about their account
-
Workout progress – Which exercises they complete, duration, and streaks
-
Training preferences – Experience level, goals, and equipment availability
-
Achievements and badges – To motivate and reward progress
-
Device information – Device type and OS version (for technical support)
What We DO NOT Collect:
-
Home address or physical location
-
Phone numbers
-
Exact birthdate or social security number
-
Photos or videos of your child
-
GPS location or tracking data
-
Contact lists or friends
-
Social media accounts or credentials
-
Precise geolocation
-
Audio or voice recordings
Data Collection Summary:
Basic ProfileName: "Alex", Age Group: "10-13", Account setup and personalization
Login Info, Email and password (encrypted), Secure account access, Workout Data, 10 push-ups, 3-day streak, Track progress and achievements, Experience: Beginner, Goal: Strength, Personalized workout recommendations, Device: iPhone 14, iOS 17, App functionality and bug fixes
5. How We Use Your Child's Information
We use the information we collect from children only for the following purposes:
Allowed Uses:
-
Personalize workouts – Provide age-appropriate exercises and programs
-
Track progress – Show achievements, streaks, and improvements
-
Ensure safety – Maintain account security and platform safety
-
Improve the app – Fix bugs and develop new features (using anonymized data)
-
Essential communications – Send account notifications (to parent email)
-
Comply with laws – Meet legal obligations
What We NEVER Do:
-
No advertising or marketing to children
-
No selling or renting your child's data
-
No third-party tracking for advertising purposes
-
No behavioral profiling for commercial purposes
-
No sharing with social media platforms
-
No public disclosure of your child's information
YOUR CHILD'S DATA IS PROTECTED
We treat children's data with the highest level of care and protection. We never use it for commercial purposes or share it with third parties for marketing.
6. Your Responsibilities as a Parent
By providing consent for your child to use RollStrong, you agree to:
-
Supervise your child's use of the app and ensure they use it safely
-
Monitor your email for communications from RollStrong about your child's account
-
Ensure your child follows our Terms & Conditions
-
Safeguard your email account (since consent verification is sent to your email)
-
Review subscription charges if you choose a paid plan (via App Store or Play Store)
-
Consult a physician before your child starts any new fitness program
-
Teach your child about online safety and privacy
PARENTING TIP
We recommend setting up RollStrong together with your child. Review the exercises, set goals together, and check in on their progress regularly. This creates a positive, supervised experience.
8. Data Protection and Security
We take children's data privacy extremely seriously and implement robust security measures:
Technical Safeguards:
-
Encryption: All data is encrypted in transit (SSL/TLS) and at rest
-
Secure servers: Data is stored on secure cloud servers with restricted access
-
Password protection: Passwords are hashed and never stored in plain text
-
Regular security audits: We continuously review and update our security practices
-
Access controls: Only authorized personnel can access children's data on a need-to-know basis
Organizational Safeguards:
-
Employee training: Staff are trained on COPPA compliance and children's privacy
-
Data minimization: We collect only what's necessary
-
Limited retention: Data is deleted when accounts are closed
-
No third-party sharing: We don't sell or rent children's data
9. Managing Your Child's Subscription
RollStrong offers subscription plans for children's accounts. Here's what you need to know:
Subscription Details:
-
Billing: All subscriptions are billed through Apple App Store or Google Play Store
-
Parent Control: Parents must approve all subscription purchases (via app store settings)
-
Plans: Monthly or yearly options available
-
Auto-Renewal: Subscriptions renew automatically unless canceled
How to Manage Subscriptions:
For iOS (iPhone/iPad):
-
Open the App Store app
-
Tap your profile icon (top right)
-
Tap Subscriptions
-
Select RollStrong
-
Manage or cancel as needed
For Android:
-
Open the Google Play Store app
-
Tap your profile icon (top right)
-
Tap Payments & Subscriptions → Subscriptions
-
Select RollStrong
-
Manage or cancel as needed
Important: Canceling the subscription does not delete your child's account. To delete the account and data, see section 6 above.
10. Frequently Asked Questions (for Parents)
Q: Can my child use RollStrong without my permission?
No. Children under 13 cannot access RollStrong features without verified parental consent. If your child enters their age as under 13, the app will require your email approval before they can use it.
Q: What if I didn't approve but my child is using the app?
If your child is using RollStrong without your knowledge, they may have:
-
Used a different age (14+) during signup
-
Used your email without your permission
What to do: Contact us immediately at support@rollstrongapp.com and we will deactivate the account and delete all data.
Q: How do I know if my child's data is safe?
We use industry-standard security measures including encryption, secure servers, and limited data access. However, we also recommend:
-
Help your child create a strong password
-
Don't share account credentials
-
Log out on shared devices
-
Monitor your child's app usage
Q: Can other users see my child's information?
No. RollStrong does not have social features, friend lists, or public profiles. Your child's workout data and progress are completely private and visible only to them (and you, upon request).
Q: Does RollStrong show ads to children?
No. RollStrong does not display any third-party advertisements to children or adults. The app is subscription-based with no ads.
Q: Can I monitor my child's workout progress?
Yes! You can request a progress report at any time by contacting us. You can also ask your child to show you their achievements and streaks in the app. We encourage parents to work out together with their children!
Q: What happens if I revoke consent?
If you revoke consent, we will immediately:
-
Deactivate your child's account
-
Stop collecting any further data
-
Delete your child's data within 30 days
Your child will no longer be able to access RollStrong.
Q: Is RollStrong safe for my child?
RollStrong provides age-appropriate, bodyweight-based fitness programs designed for children. However, we recommend:
-
Consult your pediatrician before your child starts any new fitness program
-
Supervise your child's workouts, especially if they're new to exercise
-
Ensure proper form to prevent injury
-
Monitor intensity – children should enjoy exercise, not overdo it
Q: How long do you keep my child's data?
We keep your child's data only as long as their account is active. When you delete the account or revoke consent, we delete all data within 30 days (except what we're legally required to retain).
Q: Can I transfer my child's account to the adult program when they turn 13?
Yes! When your child turns 13, you can contact us to transition their account to the standard RollStrong program (14+). Their workout history and progress will be preserved.
11. Changes to This Policy
We may update this Parental Consent Policy from time to time. When we do:
-
We'll update the "Last Updated" date at the top
-
We'll notify you via email if changes are significant
-
We'll post the new policy on our website
If changes require new consent, we'll obtain your approval again before continuing to collect information from your child.
12. Contact Us
If you have any questions, concerns, or requests regarding this Parental Consent Policy or your child's account, please contact us:
Email: support@rollstrongapp.com
For COPPA-related requests, include: "COPPA Request" or "Parental Rights" in the subject line
Website: rollstrongapp.com
Related Policies:
Response Time: We typically respond within 24-48 hours.
YOUR CHILD'S SAFETY IS OUR PRIORITY
We're committed to providing a safe, secure, and positive experience for young athletes. If you ever have concerns about your child's privacy or safety while using RollStrong, please don't hesitate to contact us immediately.
© 2025 RollStrong. All Rights Reserved.
1. Purpose of This Policy
RollStrong is committed to protecting the privacy of children. This Parental Consent Policy is designed to:
-
Inform you about what information we collect from children under 13
-
Explain how we use and protect that information
-
Describe the consent process for creating a child's account
-
Detail your rights as a parent or guardian
-
Provide clear instructions on how to manage or delete your child's account
We comply with:
-
COPPA (Children's Online Privacy Protection Act) - United States
-
GDPR-K (General Data Protection Regulation for children) - European Union
-
Apple App Store Guidelines - Kids Category requirements
-
Google Play Family Policy - Children's app requirements
2. Age Requirements
RollStrong has different requirements based on age:
Under 7 years Not permitted to use RollStrong N/A
7-9 years Requires verified parental consent RollStrong Kids
10-13 years Requires verified parental consent RollStrong Pre-Teen
14+ years Can create account independently RollStrong Adult
Important: Children under 13 cannot use RollStrong without your explicit approval as a parent or legal guardian.
3. How the Consent Process Works
We've designed a simple, transparent process to obtain your consent before your child can use RollStrong:
Step 1: Your Child Begins Signup
Your child creates an account with their name, email, and password. They verify their email address.
Step 2: Your Child Selects Their Age
During onboarding, your child selects their age group (7-9 or 10-13). This triggers the parental consent requirement.
Step 4: You Receive an Email
We send you a detailed email explaining:
-
What RollStrong is and what your child wants to use it for
-
Exactly what information we collect from children
-
How we use and protect that information
-
Your rights as a parent
-
Links to our Privacy Policy and Terms & Conditions
Step 5: You Review and Approve
Click the approval link in the email. You'll be taken to a webpage where you must:
-
Confirm you are the parent or legal guardian
-
Review what data we collect
-
Agree to let your child use RollStrong
-
Click "Approve"
Step 6: Your Child's Account is Activated
Step 3: We Request Your Email
Your child is asked to provide your (parent/guardian) email address. The app explains that you'll need to approve before they can continue.
Important Notes About the Process
-
Time Delay: There's a built-in delay between request and approval to ensure real parents review the request
-
Email Verification: Your child cannot access the app until you approve
-
Link Expiration: Approval links expire after 24 hours for security
-
Resend Option: If you don't receive the email, your child can request it be resent
4. Information We Collect from Children
Once you approve, your child can log back in and complete their account setup. They can then choose a subscription plan and start using RollStrong.
What We DO Collect:
-
First name or nickname – So we can personalize their experience
-
Age group (7-9 or 10-13) – To provide age-appropriate workouts (we do NOT collect exact birthdate)
-
Email address – For account login and essential communications
-
Your (parent) email – To communicate with you about their account
-
Workout progress – Which exercises they complete, duration, and streaks
-
Training preferences – Experience level, goals, and equipment availability
-
Achievements and badges – To motivate and reward progress
-
Device information – Device type and OS version (for technical support)
What We DO NOT Collect:
-
Home address or physical location
-
Phone numbers
-
Exact birthdate or social security number
-
Photos or videos of your child
-
GPS location or tracking data
-
Contact lists or friends
-
Social media accounts or credentials
-
Precise geolocation
-
Audio or voice recordings
Data Collection Summary Table:
RollStrong has different requirements based on age:
Basic Profile Name: "Alex", Age Group: "10-13" Account setup and personalization
Login Info Email and password (encrypted) Secure account access
Workout Data Completed 10 push-ups, 3-day streak Track progress and achievements
Preferences Experience: Beginner, Goal: Strength Personalized workout recommendations
Technical Device: iPhone 14, iOS 17 App functionality and bug fixes
5. How We Use Your Child's Information
We use the information we collect from children only for the following purposes:
Allowed Uses
-
Personalize workouts – Provide age-appropriate exercises and programs
-
Track progress – Show achievements, streaks, and improvements
-
Ensure safety – Maintain account security and platform safety
-
Improve the app – Fix bugs and develop new features (using anonymized data)
-
Essential communications – Send account notifications (to parent email)
-
Comply with laws – Meet legal obligations
What We NEVER Do:
-
No advertising or marketing to children
-
No selling or renting your child's data
-
No third-party tracking for advertising purposes
-
No behavioral profiling for commercial purposes
-
No sharing with social media platforms
-
No public disclosure of your child's information
YOUR CHILD'S DATA IS PROTECTED
We treat children's data with the highest level of care and protection. We never use it for commercial purposes or share it with third parties for marketing.
6. Your Responsibilities as a Parent
By providing consent for your child to use RollStrong, you agree to:
-
Supervise your child's use of the app and ensure they use it safely
-
Monitor your email for communications from RollStrong about your child's account
-
Ensure your child follows our Terms & Conditions
-
Safeguard your email account (since consent verification is sent to your email)
-
Review subscription charges if you choose a paid plan (via App Store or Play Store)
-
Consult a physician before your child starts any new fitness program
-
Teach your child about online safety and privacy
PARENTING TIP
We recommend setting up RollStrong together with your child. Review the exercises, set goals together, and check in on their progress regularly. This creates a positive, supervised experience.
7. Data Protection and Security
We take children's data privacy extremely seriously and implement robust security measures:
TECHNICAL SAFEGUARDS
-
Encryption: All data is encrypted in transit (SSL/TLS) and at rest
-
Secure servers: Data is stored on secure cloud servers with restricted access
-
Password protection: Passwords are hashed and never stored in plain text
-
Regular security audits: We continuously review and update our security practices
-
Access controls: Only authorized personnel can access children's data on a need-to-know basis
-
No third-party sharing: We don't sell or rent children's data
ORGANIZATIONAL SAFEGUARDS
-
Employee training: Staff are trained on COPPA compliance and children's privacy
-
Data minimization: We collect only what's necessary
-
Limited retention: Data is deleted when accounts are closed
8. Managing Your Child's Subscription
RollStrong offers subscription plans for children's accounts. Here's what you need to know:
Subscription Details:
-
Billing: All subscriptions are billed through Apple App Store or Google Play Store
-
Parent Control: Parents must approve all subscription purchases (via app store settings)
-
Plans: Monthly or yearly options available
-
Auto-Renewal: Subscriptions renew automatically unless canceled
How to Manage Subscriptions:
For iOS (iPhone/iPad):
-
Open the App Store app
-
Tap your profile icon (top right)
-
Tap Subscriptions
-
Select RollStrong
-
Manage or cancel as needed
For Android:
-
Open the Google Play Store app
-
Tap your profile icon (top right)
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Tap Payments & Subscriptions → Subscriptions
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Select RollStrong
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Manage or cancel as needed
Important: Canceling the subscription does not delete your child's account. To delete the account and data, see section 6 above.
9. Frequently Asked Questions (for Parents)
Q: Can my child use RollStrong without my permission?
No. Children under 13 cannot access RollStrong features without verified parental consent. If your child enters their age as under 13, the app will require your email approval before they can use it.
Q: What if I didn't approve but my child is using the app?
If your child is using RollStrong without your knowledge, they may have:
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Used a different age (14+) during signup
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Used your email without your permission
Q: How do I know if my child's data is safe?
We use industry-standard security measures including encryption, secure servers, and limited data access. However, we also recommend:
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Help your child create a strong password
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Don't share account credentials
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Log out on shared devices
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Monitor your child's app usage
Q: Can other users see my child's information?
No. RollStrong does not have social features, friend lists, or public profiles. Your child's workout data and progress are completely private and visible only to them (and you, upon request).
Q: Does RollStrong show ads to children?
No. RollStrong does not display any third-party advertisements to children or adults. The app is subscription-based with no ads.
Q: Can I monitor my child's workout progress?
Yes! You can request a progress report at any time by contacting us. You can also ask your child to show you their achievements and streaks in the app. We encourage parents to work out together with their children!
Q: What happens if I revoke consent?
If you revoke consent, we will immediately:
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Deactivate your child's account
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Stop collecting any further data
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Delete your child's data within 30 days
Your child will no longer be able to access RollStrong.
Q: Is RollStrong safe for my child?
No. Children under 13 cannot access RollStrong features without verified parental consent. If your child enters their age as under 13, the app will require your email approval before they can use it.
Q: What happens if I revoke consent?
RollStrong provides age-appropriate, bodyweight-based fitness programs designed for children. However, we recommend:
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Consult your pediatrician before your child starts any new fitness program
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Supervise your child's workouts, especially if they're new to exercise
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Ensure proper form to prevent injury
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Monitor intensity – children should enjoy exercise, not overdo it
Q: How long do you keep my child's data?
We keep your child's data only as long as their account is active. When you delete the account or revoke consent, we delete all data within 30 days (except what we're legally required to retain).
Q: Can I transfer my child's account to the adult program when they turn 13?
Yes! When your child turns 13, you can contact us to transition their account to the standard RollStrong program (14+). Their workout history and progress will be preserved.
10. Changes to This Policy
We may update this Parental Consent Policy from time to time. When we do:
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We'll update the "Last Updated" date at the top
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We'll notify you via email if changes are significant
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We'll post the new policy on our website
If changes require new consent, we'll obtain your approval again before continuing to collect information from your child.
11. Contact Us
If you have any questions, concerns, or requests regarding this Parental Consent Policy or your child's account, please contact us:
Email: support@rollstrongapp.com
For COPPA-related requests, include: "COPPA Request" or "Parental Rights" in the subject line
Website: rollstrongapp.com
Related Policies:
Response Time: We typically respond within 24-48 hours.
YOUR CHILD'S SAFETY IS OUR PRIORITY
We're committed to providing a safe, secure, and positive experience for young athletes. If you ever have concerns about your child's privacy or safety while using RollStrong, please don't hesitate to contact us immediately.
© 2026 RollStrong. All Rights Reserved.